Terms of Service

These Terms of Service govern your use of PixelStudio's website and game development services. By accessing our website or engaging our services, you agree to be bound by these terms and our related policies.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

Service Usage Terms

1. Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You may not:

Use our services for any illegal or unauthorized purpose
Violate any applicable local, state, national, or international law
Transmit or distribute malicious software or harmful content
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the operation of our website or services
Use automated systems to access our website without permission

2. Permitted Uses

Our website and services are intended for the following purposes:

Learning about our game development services and capabilities
Contacting us for legitimate business inquiries and project discussions
Accessing publicly available information about our company and portfolio
Engaging our professional game development services
Participating in authorized communications and project collaboration

3. Service Access Requirements

To access certain features of our services, you may need to:

Provide accurate and complete contact information
Maintain the confidentiality of any shared project information
Comply with all reasonable requests related to project development
Ensure you have the authority to enter into agreements on behalf of your organization
Meet any technical requirements for project collaboration

4. Fair Usage Guidelines

We maintain fair usage policies to ensure quality service for all clients:

Reasonable use of our contact forms and communication channels
Respectful interaction with our team members and staff
Timely responses to project-related communications and requests
Adherence to agreed project timelines and milestone schedules
Appropriate use of any provided development tools or resources

Account and Access Management

Account Creation Requirements

Identity Verification: Provide accurate personal or business information for service accounts
Valid Contact Information: Maintain current email and communication details
Business Authorization: Confirm authority to engage services on behalf of your organization
Agreement Acceptance: Acknowledge and accept our terms and policies

Account Security Responsibilities

Information Security: Protect any shared credentials or access information
Breach Notification: Report any suspected unauthorized access immediately
Regular Updates: Keep contact information and project details current
Team Access: Manage and monitor access for team members or collaborators

Account Suspension and Termination

Terms Violation: Accounts may be suspended for violation of these terms
Prohibited Activities: Immediate termination for illegal or harmful activities
Notice Period: Reasonable notice provided before account termination when possible
Appeal Process: Opportunity to appeal suspension or termination decisions

Multiple Account Policies

Business Accounts: Separate accounts permitted for different business entities
Account Linking: Related accounts must be disclosed for transparency
Abuse Prevention: Multiple accounts cannot be used to circumvent restrictions
Separate Agreements: Each account subject to individual service agreements

Service Availability and Limitations

Service Uptime and Maintenance

We strive to maintain consistent service availability while reserving the right to perform necessary maintenance:

Website availability during regular business hours with occasional maintenance windows
Scheduled maintenance notifications provided in advance when possible
Emergency maintenance may be performed without prior notice
No guarantee of 100% uptime due to technical limitations and updates
Service restoration efforts prioritized during any unexpected downtime

Feature Availability

Service features and capabilities may vary based on various factors:

Development services subject to team availability and project scheduling
Technical capabilities dependent on current technology and platform limitations
Custom features developed based on project requirements and feasibility
Third-party integrations subject to external service availability
Beta features offered without guarantees of continued availability

Geographic Restrictions

Our services are primarily available within certain geographic regions:

Primary service area covers European Union and associated territories
International projects considered on a case-by-case basis
Compliance with local laws and regulations required for all projects
Language support primarily in English with additional languages as available
Time zone considerations for project communication and support

Service Modifications and Updates

We reserve the right to modify our services to improve quality and functionality:

Service enhancements and feature additions implemented regularly
Notification of significant changes provided to active clients
Backward compatibility maintained when technically feasible
Legacy service support provided for reasonable transition periods
Client feedback considered in service development and modification decisions

Intellectual Property Rights

Content Ownership

Website Content: All content on our website is owned by PixelStudio or licensed for use
Creative Assets: Original designs, artwork, and creative elements remain our property
Development Tools: Proprietary tools and methodologies are protected intellectual property
Trademarks: PixelStudio name, logo, and branding elements are protected trademarks

User-Generated Content Rights

Content Submission: You retain ownership of content you provide for development projects
Usage License: Grant us license to use your content for agreed project purposes
Content Responsibility: You ensure your content does not infringe on third-party rights
Project Agreements: Specific intellectual property terms outlined in individual contracts

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